Torc Infotech
Paid Media & Social · Confidential
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Commercial Proposal   CareSynq AI

Hospital-grade care needs
hospital-grade demand.

A paid media and social program built around two very different buying decisions under one roof: an instant lab test booking, and a family choosing who cares for someone they love. Same brand, two funnels, one dashboard.

Prepared forCareSynq AI, Dubai
EngagementPaid Media & Social Media Management
Service focusLab at Home, Nurse at Home
Primary KPIBlended cost per qualified lead
DateJuly 2026
DocumentTI-CARESYNQ-2026-07
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Step 01. The Mandate

Two services. Two buying decisions.

CareSynq AI is positioned as Dubai's first AI-powered home healthcare provider, running a DHA-licensed care team across Dubai and the Northern Emirates. Inside that one brand sit two services that get bought completely differently. A blood test at home is a same-day, often self-serve decision: price, turnaround time, and how soon the phlebotomist can arrive. A nurse at home for a parent recovering from hospital, or living with a chronic condition, is a slower decision, usually made by a family member who is not the patient, and who needs to feel confident before they commit.

Our mandate is to run paid media and social content that serves both journeys without diluting either one: high-intent search for the lab bookings that convert in minutes, and trust-building content plus retargeting for the nurse-at-home decisions that take days.

A lab test at home is bought on impulse. A nurse at home is bought on trust built over several conversations.

The core insight
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Step 02. Strategy

Search catches intent. Social builds the trust behind it.

Google Search carries the people who already know what they want: someone typing "home blood test Dubai" or "home nurse for elderly Dubai" has effectively raised their hand. Meta carries the slower decision: it is where a family member scrolling in the evening first sees the care team's credentials, hears a patient's story, and decides CareSynq is worth a call. Retargeting closes the gap between the two, bringing back everyone who looked and did not book on the first visit.

ServiceBuyer & journeyPrimary channel
Lab at HomeBlood draws, health checkup packagesSame-day decision, usually the patient, comparing price and turnaround time against other at-home lab providersGoogle Search
Nurse at Home24x7 nursing, post-hospital, chronic careMulti-day decision, usually a family member, weighing DHA licensing, availability, and trust in the care teamMeta + Google Search
Channel 01
Google Search
Captures demand that already exists
Lab at Home: price, tests included, turnaround
Nurse at Home: DHA licensing, 24x7 availability
High intent, lower volume
Channel 02
Meta Lead Gen
Builds the case for family decision-makers
Care team credentials, patient stories, testimonials
In-platform lead forms for faster capture
Trust building
Channel 03
Retargeting
Brings back the family member who did not decide today
Website visitors, video viewers, past enquirers
Sequenced messaging by service line
Recovers the majority who do not convert on visit one
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Step 03. The Numbers

Return on spend grows as we find what works.

We will not promise a strong return before we have found product-market fit: which service, audience, and creative actually convert for CareSynq. The first phase is deliberately modelled at a modest 1x-2.5x return while we test and learn. Once that is established, we expect a steady 2.5x, and once the account is proven, a scaled program can reasonably target 4x or higher. Move the slider and the stage toggle to see how this plays out on a given monthly budget.

Program stage
Monthly ad budget
AED 20,000
AED 10,000AED 50,000
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Step 04. Scope of Work

Six things we own.

01
Google Ads search campaigns
Separate campaign structures for Lab at Home and Nurse at Home, built around high-intent keywords, with ad copy and extensions tuned to each service's decision speed.
02
Meta lead gen and retargeting
Lead-form and website-conversion campaigns targeting Dubai and the Northern Emirates, plus retargeting sequences for website visitors and social engagers who have not yet booked.
03
Conversion tracking setup
Call tracking, WhatsApp click tracking, and form-fill tracking wired into both Google Ads and Meta, so every dirham of spend is attributable to a real enquiry.
04
Social media management
Twelve static and carousel posts per month across Instagram and Facebook, built on a content calendar aligned to Lab at Home, Nurse at Home, and seasonal health moments.
05
Weekly optimization
Bid, keyword, and creative refinement reviewed weekly against cost per lead and cost per booking, not impressions or reach.
06
Monthly reporting dashboard
One dashboard tracking spend, leads, blended cost per lead, and estimated bookings, split by Lab at Home and Nurse at Home so both services stay visible on their own terms.
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Step 05. Plan of Action

Four phases. Live within two weeks.

PhaseTimelineFocus
FoundationWeeks 1-2Google Ads and Meta account setup, conversion tracking for calls, WhatsApp, and forms, landing page audit, keyword and competitor mapping for both service lines
LaunchWeeks 3-4Google Search campaigns live for Lab at Home and Nurse at Home, Meta lead gen and retargeting live, first batch of twelve statics and carousels published
OptimizeMonth 2Weekly bid, keyword, and creative refinement against cost per lead, budget reallocated toward whichever service line is converting more efficiently
ScaleMonth 3 onwardExpansion into corporate and insurance-linked messaging, seasonal health-checkup campaigns, budget scaled once cost per booking is proven across both services
Weekly, not monthly. Every campaign is reviewed against cost per lead every week from week one, so budget moves toward what is working before the month closes.
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Step 06. Commercials

One retainer. Two disciplines.

ServiceIncludesMonthly fee
Paid Media ManagementGoogle Ads + Meta AdsStrategy, campaign build, weekly optimization, conversion tracking, monthly reporting dashboardAED 5,000
Social Media ManagementTwelve statics and carousels per month, content calendar, community managementAED 4,000
Total management feeAED 9,000
Recommended ad spend, by phase
Launch
AED 15,000/mo
Weeks 1-4
Testing keyword sets and creative, finding product-market fit
Modelled at 1x-2.5x return on ad spend
Testing budget
Growth
AED 25,000/mo
Month 2-3
Scaling the keyword sets and creative already proven to convert
Modelled at roughly 2.5x return on ad spend
Scaling budget
Scale
AED 40,000/mo+
Month 4 onward
Once product-market fit is proven across both service lines
Modelled at 4x or higher return on ad spend
Mature budget
Included
Google Ads and Meta Ads account management
Weekly optimization and reporting
Twelve statics and carousels per month
Conversion tracking setup
Borne separately
Google Ads and Meta Ads spend, paid directly to the platforms
Video production beyond the twelve statics and carousels
Paid stock imagery licensing, if required
Monthly retainer, billed in advance. Ad spend is recommended in phases and billed directly by Google and Meta, so every dirham of media spend stays visible to CareSynq at all times.

* Management fees exclude VAT. Ad spend recommendations are planning ranges and will be finalised after the first two weeks of live campaign data.

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Next step   Kickoff

Let's turn search intent into booked care.

Share access to the CareSynq Google Ads and Meta Business accounts, or let us set up new ones, and campaigns go live within two weeks.

Torc Infotech · Kochi, Kerala · Paid Media & Social Media · July 2026 · Confidential